Ximena Valladolid
East Wenatchee ,WA
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Client Services Intake
Quiroga Law Office
Wenatchee, WA
05.2023 - Current
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Implemented regular follow-ups with clients to ensure their ongoing satisfaction and to address any concerns before they developed into larger issues, proactively managing potential risks.
- Handled escalated cases professionally while maintaining composure under pressure situations, demonstrating excellent problem-solving abilities under stressors common in the Client Services Coordinator role.
Lab Assistant II
Confluence Health
01.2021 - Current
- Demonstrated competence in collecting lab samples for testing.
- Carefully reviewed test results for accuracy.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Sales Associate
Sunglass Hut
03.2018 - 08.2020
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Rue 21
11.2016 - 03.2018
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Eastmont Senior High School
East Wenatchee, WA02.2019
Skills
- Bilingual (Spanish)
- Customer service skills
- Computer skills
- Work ethic
Languages
Spanish
Full Professional
Timeline
Client Services Intake
Quiroga Law Office
05.2023 - Current
Lab Assistant II
Confluence Health
01.2021 - Current
Sales Associate
Sunglass Hut
03.2018 - 08.2020
Sales Associate
Rue 21
11.2016 - 03.2018
High School Diploma -
Eastmont Senior High School