Overview
Work History
Education
Skills
Timeline
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Xina Marte Collado

Queens,NY

Overview

4
4
years of professional experience

Work History

Spa Receptionist

Glo MedSpa
Astoria, NY
01.2022 - 05.2023
  • Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.

Host Manager

Maggiano’s Little Italy
Hackensack, NJ
05.2021 - 10.2021
  • Collaborated with kitchen staff to ensure timely food delivery and consistent quality for guest satisfaction.
  • Enhanced team productivity by conducting regular staff training on hospitality best practices.
  • Oversaw maintenance of facility cleanliness and appearance standards throughout the restaurant premises.
  • Optimized table turnover rates by monitoring dining duration and coordinating efficient table resets between parties.
  • Assisted in hiring, onboarding, and mentoring new employees, improving overall team performance levels over time.

Customer Service Representative

HDA GLOBAL INC
Queens, NY
09.2019 - 03.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.

Education

Esthetician - Skin Analysis

Christine Valmy International School For Esthetics, Skin Care & Makeup
New York, NY
09.2024

Skills

  • Appointment Scheduling
  • Strong Organization
  • Patience and composure
  • Customer and client relations
  • Problem-Solving
  • Inventory Management
  • Social Marketing

Timeline

Spa Receptionist

Glo MedSpa
01.2022 - 05.2023

Host Manager

Maggiano’s Little Italy
05.2021 - 10.2021

Customer Service Representative

HDA GLOBAL INC
09.2019 - 03.2020

Esthetician - Skin Analysis

Christine Valmy International School For Esthetics, Skin Care & Makeup
Xina Marte Collado