Xiomara Barbera
Amsterdam,NY
Summary
Motivated professional with extensive background experience seeking a position within a stable and profitable organization. Committed to utilizing skills and expertise to make a significant impact in driving organizational success.
Overview
13
13
years of professional experience
Work History
Teacher's Assistant
Amsterdam School
09.2022 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Medical Assistant
Hometown Health Center
03.2020 - 09.2021
- Prepare patients for examination and treatments
- Administer injections and apply dressings
- Maintain supplies and equipment including keeping them clean and sterilized
- Schedule lab tests
- Complete patient documentation
- Update patient files and records
- Call Center
Care Coordinator
Landmark Health
04.2019 - 04.2020
- Answer phone, request ROI, assist patient with there needs, check in and out
- Responsible for customer service in the digital equipment division
- Solved problems through communication with customer
- Provided detailed information on new products
- Worked with new customers to establish new accounts and the implementation of new system
Medical Assistant
Ellis Hospital
01.2014 - 04.2019
- Answer Telephone promptly and in polite and professional manner
- Scheduled appointment correctly-review appointment date, time, location, and provider name with caller
- Prepare patients for examination and treatments
- Administer injections and apply dressings
- Maintain supplies and equipment including keeping them clean and sterilized
- Schedule lab tests
- Complete patient documentation
- Update patient files and records
Call Center Representative
Hometown Health Center
01.2013 - 11.2015
- Answer Telephone promptly and in polite and professional manner
- Obtain and enter accurate demographic information into Next Gen (Address, telephone number, name of insurance)
- Scheduled appointment correctly-review appointment date, time, location, and provider name with caller
- Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable
- Remind caller to arrive15 to30 minutes before the scheduled appointment to complete paperwork
- Remind caller of cancellation/no-show policy
- Answer questions and offer other information, as requested, to provide patient - focused services and a positive impression of the clinic
- Direct Support
DSP (Direct Support Professional)
Schenectady ARC
01.2012 - 06.2013
- Teach relationship building skills
- Responsible of complete all required or assigned training/education/certification within timelines and participate in other training, as assigned
- Responsible for cleaning consumer's house, washing and ironing laundry
- Helps patients stay entertained
- Oversees planning, purchasing and preparing various plans for consumer and served meals for them as assigned
Education
Bachelor's degree - Psychology
SUNY Empire State College
12.2024
Associate's degree - Medical Assistant
Mildred Elley School-Albany Campus
01.2012
High School Diploma - undefined
Amsterdam High School
Amsterdam, NY12.2006
Skills
- Administrative Support Specialist
- Proficient in Organizing Tasks
- Process Documentation
- Email Management Expertise
- Case Management
- Time Management
- Document Organization
- Service Excellence
- Fluent in Spanish
- Records Management
Timeline
Teacher's Assistant
Amsterdam School
09.2022 - Current
Medical Assistant
Hometown Health Center
03.2020 - 09.2021
Care Coordinator
Landmark Health
04.2019 - 04.2020
Medical Assistant
Ellis Hospital
01.2014 - 04.2019
Call Center Representative
Hometown Health Center
01.2013 - 11.2015
DSP (Direct Support Professional)
Schenectady ARC
01.2012 - 06.2013
Bachelor's degree - Psychology
SUNY Empire State College
Associate's degree - Medical Assistant
Mildred Elley School-Albany Campus
High School Diploma - undefined
Amsterdam High School
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