Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xiomara Cruz

Yukon,OK

Summary

Dynamic administrative professional with extensive experience, excelling in customer service, financial and organizational skills. Proven track record in managing accounts payables, account receivables and enhancing vendor relationships. Bilingual communicator adept at multitasking and problem-solving, ensuring efficient office operations and maintaining confidentiality of sensitive information. Skilled in handling multiple tasks efficiently. Known for reliability and fostering positive work environment.

Overview

33
33
years of professional experience

Work History

Administrative Assistant

National Oilwell Varco, L.P
05.2006 - 08.2024
  • Experience in Administrative, Accounts Payables and HR assistance.
  • Answered multi-line phone system, routing calls to the correct department in charge and greeting visitors.
  • Managed Accounts Payables, Accounts Receivables, Vendor Processing, ensured timely and accurate processing of invoices and payments of invoices received.
  • Calculated, posted and verified financial data of customers for use in record maintaining.
  • Quoted customers pricing of parts and materials and kept and updated inventory
  • Maintained confidentiality of sensitive information of employees and customers by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong vendor and customer relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance for vendors and customers, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed employees records, assisted with recruitment, onboarding, and answered employees inquiries. Translated and helped employees understand and comprehend general information and benefits.

Financial Services Rep/ Clinic Manager

To Help Everyone Clinic
09.1991 - 07.2005
  • Managed personnel and offered Financial Services for patients.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term staff and patient relationships.
  • Screened patients financially and decided what program each one qualified for or determined amount to be paid for each visit.
  • Enhanced patients relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve excellent services for patients.
  • Increased patients satisfaction by providing advice and offering different programs available to meet individual needs.
  • Worked closely with my staff and other departments to provide best medical care for patients.
  • Handled private and confidential files of patients, assisted in front office, medical records, appointment scheduling and billing departments.

Education

High School Diploma -

Fremont High School
Los Angeles, CA

Administrative Assistant

San Diego Vocational College
San Diego, CA

Skills

  • Customer service
  • Leadership
  • Organizational Skills
  • Bilingual
  • Communication Skills
  • Responsible
  • Multi Tasking & Problem Solving
  • Office administration
  • Time management
  • Data entry, Computer skills
  • Microsoft Word, Excel
  • Clerical Skills

Timeline

Administrative Assistant

National Oilwell Varco, L.P
05.2006 - 08.2024

Financial Services Rep/ Clinic Manager

To Help Everyone Clinic
09.1991 - 07.2005

High School Diploma -

Fremont High School

Administrative Assistant

San Diego Vocational College

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