Delivered comprehensive administrative support to leadership and staff by managing calendars, preparing meeting materials, handling correspondence, and maintaining organized digital and physical filing systems.
Administer end-to-end weekly payroll processing through ADP, guaranteeing compliance with tax regulations and timely compensation for all staff.
Ensure accuracy and integrity of financial operations by posting, verifying, and reconciling all transactions across general and subsidiary accounts, resulting in consistently balanced ledgers.
Generate timely and comprehensive financial reports by collecting, analyzing, and summarizing accounting data, supporting strategic planning and fiscal accountability.
Supervise employee time-off requests, managing PTO and vacation schedules to maintain optimal staffing levels and operational continuity.
Streamlined invoicing procedures by coordinating, generating, and tracking client invoices, significantly improving billing accuracy and cash flow efficiency.
Maintained full compliance with local and state regulations by renewing and processing all business licenses, mitigating risk of penalties or disruptions.
Delivered outstanding customer service by creating personalized shopping experiences that aligned with client preferences and elevated overall satisfaction.
Handled high volumes of incoming and outgoing calls, providing professional communication to clients, vendors, and internal teams.
Trained and mentored team members by sharing product knowledge and sales best practices, fostering continuous learning and team performance improvement.