Xiomara Murillo
Blue Ridge Summit
Summary
Bilingual professional fluent in English and Spanish. Recognized with a Certificate of Appreciation for volunteer efforts at Emory Grove Family Resource Center. Demonstrated expertise in Microsoft Office and Property Management System software, complemented by certification as a Licensed Car Seat Installer.
Overview
18
18
years of professional experience
Work History
Community Aide (Temp)
Housing Opportunities Commission
Silver Spring
12.2014 - 07.2025
- Oversee and facilitate an afterschool Homework Club for youth residents
- Recruited youth participants for programs to enhance community involvement
- Coordinated and served healthy snacks to support youth participants' engagement
- Assist supervisor with planning and coordinating activities
- Transport HOC residents in the agency vehicle for program activities
- Assisted with programs at other properties and special events
- Completed monthly reports to ensure timely program evaluation and planning
Sales & Leasing Consultant
Herson's Honda
Rockville
05.2010 - 09.2012
- Followed up on sales leads from phone calls, walk-ins, and internet ads to drive customer engagement
- Followed up on internet inquiries to enhance customer engagement
- Worked with sales managers to prepare price quotes for clients
- Utilized internal system to track sales activities and create personal work goals
- Followed up on internet inquiries.
Receptionist /Administrative Assistant
Herson's Honda
Rockville
05.2009 - 05.2010
- Created and maintained schedules for 30 employees to ensure optimal coverage
- Handled and responded to a high volume of incoming & outgoing calls
- Facilitated communication by efficiently handling emails for improved workflow.
- Processed sales transactions to facilitate smooth customer transactions
Leasing Consultant
Streamside Apartments
Gaithersburg
07.2009 - 04.2010
- Coordinated appointments for services, improving operational workflow.
- Processed applications for approval and followed up on application statuses with prospective customers.
- Interviewed and screened potential renters
- Met with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Determined and certified the eligibility of prospective tenants according to the agency's policy and procedures
- Ensured all maintenance repairs were handled in a timely manner
- Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling for the property
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
Jewelry Specialist
Nordstrom's Rack
Rockville
07.2007 - 04.2009
- Presented and sold jewelry products and programs, enhancing customer engagement and satisfaction.
- Delivered exceptional service to customers, promptly addressing needs and concerns to foster loyalty.
- Monitored and tracked inventory for individual sale line, ensuring accurate stock levels and availability.
- Responded to all inquiries in a professional manner
Education
Some College (No Degree) -
Quince Orchard High School
Gaithersburg, MDSkills
- Community engagement
- Participant recruitment
- Activity coordination
- Program planning
- Nutritional planning
- Report completion
References
Available upon request
Volunteer Experience
Tutor/summer counselor, Emory Grove Family Resource Center, Gaithersburg, MD
Timeline
Community Aide (Temp)
Housing Opportunities Commission
12.2014 - 07.2025
Sales & Leasing Consultant
Herson's Honda
05.2010 - 09.2012
Leasing Consultant
Streamside Apartments
07.2009 - 04.2010
Receptionist /Administrative Assistant
Herson's Honda
05.2009 - 05.2010
Jewelry Specialist
Nordstrom's Rack
07.2007 - 04.2009
Some College (No Degree) -
Quince Orchard High School