Bi-Lingual: English and Spanish
Certificate of appreciation for volunteering at the Emory Grove Family Resource Center
Knowledge of Microsoft Office and on-site Property Management System software
Licensed Car Seat Installer
Overview
18
18
years of professional experience
Work History
Community Aide (Temp)
Housing Opportunities Commission
Silver Spring, MD
12.2014 - 07.2025
Oversee and facilitate a afterschool Homework Club for youth residents
Coordinate, purchase and serve healthy snacks to youth participants
Responsible for recruiting participants
Transport HOC residents in the agency vehicle for program activities
Help out as needed with programs at other properties and special events
Complete monthly reports in a timely manner
Assist supervisor with planning and coordinating activities
Sales & Leasing Consultant
Herson’s Honda
Rockville, MD
05.2010 - 09.2012
Followed up on sale leads from variety of sources such as, phone calls, walk-ins and internet ads
Worked with sales mangers to prepare price quotes for clients
Utilized internal system to track sales activities and create personal work goals
Assisted teammates by sharing sale techniques, critiquing pitches, and partnering in the field
Responsible for following-up on internet inquires
Receptionist/Administrative Assistant
Herson’s Honda
Rockville, MD
05.2009 - 05.2010
Developed schedules for 30 employees
Managed various sales transactions
Responsible for incoming & outgoing emails
Handled and responded to a high volume of incoming & outgoing calls
Leasing Consultant
Streamside Apartments
Gaithersburg, MD
07.2009 - 04.2010
Scheduled appointments
Organized all documents needed for lease signing
Processed application for approval and followed up on the application status with prospective customers
Ensured all maintenance repairs were handled in a timely manner
Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling for the property
Performed bookkeeping, billing and rent collection duties
Determined and certified the eligibility of prospective tenants according to the agency’s policy and procedures
Interviewed and screened potential renters
Filed repair orders, evictions, leases, and late payment notices
Met with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Jewelry Specialist
Nordstrom’s Rack
Rockville, MD
07.2007 - 04.2009
Presented and sold products and programs
Monitored and tracked inventory of an individual’s sale line
Maintained outstanding customer service
Responded to all inquiries in a professional manner