Xiomara Rodriguez Garcia
Statesville,NC
Summary
Proven customer engagement specialist, adept in time management and problem-solving, significantly enhanced customer satisfaction at Publix Grocery Store. Excelled in high-pressure environments, demonstrating exceptional listening and complaint-handling skills. Achieved seamless team collaboration at East Coast Wings + Grill, ensuring memorable guest experiences.
Overview
1
1
year of professional experience
Work History
Front Service Clerk
Publix Grocery Store
05.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Collected carts from parking lot and designated return locations.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Maintained customer satisfaction by assisting with carrying out goods.
Server
East Coast Wings + Grill
08.2023 - 10.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
North Iredell High School
Olin, NC05.2024
Skills
- Customer Engagement
- Time Management
- Store Cleaning
- Problem-solving skills
- Listening Skills
- Complaint Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Service Clerk
Publix Grocery Store
05.2024 - Current
Server
East Coast Wings + Grill
08.2023 - 10.2023
High School Diploma -
North Iredell High School
Similar Profiles
ANASTASIA BELLANASTASIA BELL
Deli Clerk at Publix Grocery StoreDeli Clerk at Publix Grocery Store
Jennifer LuttrellJennifer Luttrell
Senior Deli Clerk at Publix Grocery StoreSenior Deli Clerk at Publix Grocery Store
Brandon MosleyBrandon Mosley
Produce Clerk at Publix Grocery StoreProduce Clerk at Publix Grocery Store