Xiomara Torres
Asheville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
11.2019 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Handled accurate cash payments for postage and incurred fees.
- Sorted mail according to order of address appearance for easy access in field.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Signed and received mail with signature requirements upon delivery and loading.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift
Packaging Associate
Green Mountain Animal LLC
08.2018 - 12.2020
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated tape machines, scales and label printers to package items correctly.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Loaded merchandise into specific packages most suited for product dimensions.
- Packed, weighed and shipped items per customer specifications.
- Operated manual pallet jacks and forklifts to move and store materials.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Organized items on racks, shelves and bins to maintain established order.
- Sorted and stacked finished items.
- Loaded items onto conveyor belts and pallets.
- Re-packaged damaged or incorrectly packaged items.
- Counted items to verify accuracy of orders.
School Monitor
Pocantico Hills Central School District
01.2019 - 05.2019
- Supported behavior control strategies with implementation of district-approved techniques.
- Logged monitoring activities and notable incidents for school administrators.
- Backed up classroom teachers by supervising students in classes, at recess or during special activities.
- Enforced school district guidelines with students across classes and levels.
- Shared bus duty responsibilities at morning drop-off and afternoon pick-up.
- Supervised cafeteria periods for different ages and maintained order.
- Enforced rules and instructions to maintain discipline.
Cashier/Delivery Driver
Dom's Deli And Grill House
05.2018 - 12.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Park Ranger
Town Of Mount Pleasant
06.2018 - 08.2018
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
Party Professional
Bounce U
08.2016 - 02.2018
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Quality Specialist
Montefiore CMO
04.2017 - 06.2017
- Internship
- Filed medical documents
- Reviewed medical charts
Sales Associate
Westchester Broadway Theater
12.2015 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Camp Counselor
Pocantico Hills Day Camp
06.2014 - 08.2015
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
No Degree - Criminal Justice
Norwich University
Northfield, VTNo Degree - Criminal Justice
Westchester Community College
Valhalla, NYNo Degree - Computer And Information Systems Security
Southern New Hampshire University
Hooksett, NHSkills
- GPS Use
- Route Navigation
- Mail Sorting
- Address Management System
- Flexible and Adaptable
- Materials Transport
- Motor Vehicle Operation
- Communicating With Parents and Teachers
- Computer and Software Instruction
Accomplishments
In high school I was inducted into the Honor Tech Society for law enforcement and went to Syracuse to compete in the law enforcement program. I am now a Union Representative for USPS to protect and help my fellow coworkers.
Languages
Spanish
Limited Working
Timeline
Rural Mail Carrier
United States Post Office
11.2019 - Current
School Monitor
Pocantico Hills Central School District
01.2019 - 05.2019
Packaging Associate
Green Mountain Animal LLC
08.2018 - 12.2020
Park Ranger
Town Of Mount Pleasant
06.2018 - 08.2018
Cashier/Delivery Driver
Dom's Deli And Grill House
05.2018 - 12.2018
Quality Specialist
Montefiore CMO
04.2017 - 06.2017
Party Professional
Bounce U
08.2016 - 02.2018
Sales Associate
Westchester Broadway Theater
12.2015 - 06.2017
Camp Counselor
Pocantico Hills Day Camp
06.2014 - 08.2015
No Degree - Criminal Justice
Norwich University
No Degree - Criminal Justice
Westchester Community College
No Degree - Computer And Information Systems Security
Southern New Hampshire University
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