Xitla Cisneros
Brawley,CA
Summary
Skilled Medical Assistant with proven expertise in patient-focused care and medical office administration, honed at Valley Pediatric Health. Demonstrates exceptional ability in intake control and communicating effectively with patient families, ensuring compassionate service. Achieved significant improvements in patient flow and satisfaction. Certified in vaccination, showcasing a blend of technical proficiency and empathetic patient engagement.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Valley Pediatric health
El Centro, CA
09.2021 - Current
- Organized patient charts before each day's clinic sessions began.
- Cleaned and maintained medical equipment following procedures and standards.
- Inspected equipment to ensure proper working order prior to use on patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered injections, medications and treatments as directed by the physician.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Organized charts, documents and supplies to maintain team productivity.
- Positioned patients properly during examination or treatment for comfort and safety.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Explained treatment procedures and physicians' instructions.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Scheduled appointments for patients via phone and in person.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Documented notes during patient visits.
- Administered medications under physician's supervision.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Receptionist
Pioneers Memorial Hospital
Brawley, CA
01.2021 - 09.2021
- Performed basic clerical duties like typing correspondence letters or memos.
- Verified insurance coverage for each patient prior to treatment.
- Arranged hospital admissions for patients as required.
- Greeted and welcomed patients upon arrival, providing them with necessary paperwork.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Checked patients in into Emergency room , gathering all their information up to date.
- Updated insurance and other information upon arrival.
Education
Associate of Science - Medical Assistant
Imperial Valley College
Imperial, CA11-2020
High School Diploma -
Calexico High School
Calexico, CA06-2014
Skills
- Intake control
- Patient-focused care
- Check-in coordination
- Medical office administration
- Vaccine certified
- Communicating with patient families
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Valley Pediatric health
09.2021 - Current
Receptionist
Pioneers Memorial Hospital
01.2021 - 09.2021
Associate of Science - Medical Assistant
Imperial Valley College
High School Diploma -
Calexico High School