Summary

Overview

Work History

Education

Skills

Languages

Timeline

Xitlali Escobedo

Kyle,TX

Summary

Dynamic Shift Manager with a proven track record at CVS Pharmacy, enhancing operational efficiency and customer satisfaction. Excelled in inventory management and conflict resolution, mentoring teams to exceed performance goals. Skilled in bilingual communication and customer service, significantly improved business relationships and store operations. Improved the overall numbers of my store.

Overview

1

1

year of professional experience

Work History

Shift Manager

CVS Pharmacy

12.2023 - Current

Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Excelled in every store position and regularly backed up front-line staff.
Kept employees operating productively and working on task to meet business and customer needs.
Trained and mentored new employees to maximize team performance.
Cooperated with coworkers to improve customer experience and manage storefront.
Managed inventory accuracy.
Oversaw loading and unloading of packages in warehouse.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Troubleshot equipment to reduce service calls and downtime.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Opened and closed the store.
Worked in the pharmacy, giving customers there prescriptions.
Maintained price accuracy
Pulled product recalls and withdrawals.

Education

GED Online

Texas City, TX

Skills

Conflict resolution techniques
Cash handling
Bilingual
Customer service expertise
Computer skills
Communication skills
Organize skills
Employee training

Policy enforcement
Training and mentoring
Cash handling expertise
Customer-oriented
Inventory control and record keeping
Inventory control
Continuous improvement
Inventory management

Languages

Spanish

Native or Bilingual

Timeline

Shift Manager

CVS Pharmacy

12.2023 - Current

GED Online