Xitlaly Villasenor
Covina,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am also a confident student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Apex Orthodontics
West Covina, CA
07.2023 - Current
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Prepared patients for dental radiographs and photographs.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Communicated with other medical professionals regarding patient care needs.
Sales Lead
Aldo
West Covina
02.2023 - 06.2023
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Conducted regular meetings with sales staff to review goals and objectives.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Nail Technician
West Coast Nail Inc
El Monte
08.2022 - 03.2023
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
Sales Associate
Crocs
West Covina
06.2021 - 08.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Lids
West Covina
11.2021 - 03.2022
- Assisted customers with product selection, sizing and styling.
- Increased purchase amounts by cross-selling with similar products.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Cashier/Barista
Flower Beans Cafe
Covina
08.2020 - 03.2021
- Cashier, prepared food and drinks
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register to receive payment by cash, check and credit card.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
Education
Manicurist License -
Salon Success Academy
06.2022
High School Diploma -
South Hills High School
06.2021
Some College (No Degree) -
Mount San Antonio College
Walnut, CASkills
- Instrument Sterilization
- Relationship Building
- Reading Comprehension Skills
- Reliable and Punctual
- Exceptional Customer Service
- Listening Skills
- Written and Oral Communication Skills
- Cash Register Operation
- Nail Preparation
- Cuticle Care
- Sanitation Procedures
- Customer Education
Certification
- Manicurist License
Languages
Spanish
Native/ Bilingual
Timeline
Orthodontic Assistant
Apex Orthodontics
07.2023 - Current
Sales Lead
Aldo
02.2023 - 06.2023
Nail Technician
West Coast Nail Inc
08.2022 - 03.2023
Sales Associate
Lids
11.2021 - 03.2022
Sales Associate
Crocs
06.2021 - 08.2022
Cashier/Barista
Flower Beans Cafe
08.2020 - 03.2021
Manicurist License -
Salon Success Academy
High School Diploma -
South Hills High School
Some College (No Degree) -
Mount San Antonio College
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