XIUYI LI
Seattle
Summary
I am fluent in Mandarin, Cantonese, Taishanese, and English. I have strong communication skills and understand how to work with people from different backgrounds. I learn things quickly and can solve problems on my own. I also work well with others and enjoy being part of a team.I can use Python and R to visualize data and create clear, easy-to-understand data analysis.
Overview
4
4
years of professional experience
Work History
Bellwether BBQ&Grill
MingDa
609 S Weller St Suite C, Seattle, WA 98104
06.2023 - 10.2024
- Took and managed repeated customer orders in a buffet-style setting, ensuring accuracy to prevent food waste
- Worked efficiently in a fast-paced environment where timely service was essential to avoid customer dissatisfaction or complaints
- Handled customer complaints independently, especially in the absence of the manager, including concerns about pricing and food quality
- Assisted kitchen staff during peak hours to coordinate food preparation and ensure smooth service flow
- Operated the cash register quickly and accurately, handling large volumes of cash and change during busy meal times
- Trained new team members on restaurant operations, including customer service
IT Intern
SYEP - City of Seattle
Seattle Municipal Tower 700 5th Avenue, Suite 5500
07.2024 - 09.2024
- Installed and repaired computers, including hardware troubleshooting and system setup
- Handled IT support tickets submitted by various government departments (excluding FBI), scheduled on-site appointments, and diagnosed issues based on ticket details
GIS（Geographic Information System） Intern
Nicole D. Franklin
Remote
08.2022 - 10.2022
- Participated in daily team meetings with a supervisor to receive project assignments, such as mapping local Black-owned businesses
- Used ArcGIS to build interactive maps that allowed users to easily find business locations and information by clicking on map points
- Do a lot of independent research and contacted local Black-owned businesses by phone to gather accurate details, due to limited online data
- Organized and uploaded business information—including addresses, descriptions, and categories—into ArcGIS to improve map usability and community access
Marketing & Outreach
Gina Nakamura
Seattle Central College
09.2020 - 12.2020
- Promoted Seattle Colleges by sharing information through events, online chats, and community outreach to help more people learn about available programs and certain academic degrees.
- Collaborated with Registration and Financial Aid offices to support students with enrollment and funding questions.
- Hosted live Zoom sessions to assist students with registration, financial aid applications, and navigating college websites.
- Managed Seattle Central College Live Chat, providing real-time support to users and helping them find essential information.
- When students couldn't reach certain departments through Live Chat or Zoom sessions, we contacted department leaders on their behalf under the name of Outreach. This helped ease students' concerns and encouraged departments to respond more actively.
Education
Computer Science
University of Washington
1410 NE Campus Pkwy, Seattle, WA 9819506-2025
Skills
- Multilingual: Fluent in Mandarin, Cantonese, Taishanese, and English
- Strong customer communication skills
- Strong research skills: Able to locate, verify, and organize information effectively, even when online resources are limited
- Proficient in Microsoft Office 365 (Word, PowerPoint, Excel)
- Skilled in programming languages: JavaScript, Python, and R
Timeline
IT Intern
SYEP - City of Seattle
07.2024 - 09.2024
Bellwether BBQ&Grill
MingDa
06.2023 - 10.2024
GIS（Geographic Information System） Intern
Nicole D. Franklin
08.2022 - 10.2022
Marketing & Outreach
Gina Nakamura
09.2020 - 12.2020
Computer Science
University of Washington