Xochitl Rojas Ortega
Corning,CA
Summary
Highly motivated and committed, bilingual Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northern Valley Indian Health
11.2016 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
Supervisor/Cashier
Grocery Outlet
07.2015 - 11.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety
- Introduced team contests and goals to enhance productivity and improve employee morale.
Cashier/ Supervisor
Kohl's
06.2014 - 07.2015
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Waitress
La Corona Mexican Restaurant
07.2010 - 07.2014
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
Education
Certificate - Medical Assisting
Cambridge Jr College
Yuba City, CA04.2016
High School Diploma -
Orland High School
Orland06.2013
Skills
- Multitasking and Prioritization
- Cleaning and Organizing
- Clear Communication
- Time Management
- Operating EKG Equipment
- Routine Laboratory Testing
- Treatment Room Preparation
- Injections
- Willingness to Learn
- Flexibility and Adaptability
- Vitals Collection and Documentation
Certification
CPR
Languages
Spanish
English
Timeline
Medical Assistant
Northern Valley Indian Health
11.2016 - Current
Supervisor/Cashier
Grocery Outlet
07.2015 - 11.2018
Cashier/ Supervisor
Kohl's
06.2014 - 07.2015
Waitress
La Corona Mexican Restaurant
07.2010 - 07.2014
CPR
Certificate - Medical Assisting
Cambridge Jr College
High School Diploma -
Orland High School
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