Xue-Ann Li-Fo-Sjoe
Marietta,GA
Summary
Born in The Netherlands, and raised in a variety of diverse environments, I have developed a natural talent for effective communication and building connections with individuals from various cultural and ethnic backgrounds. My ability to quickly grasp new concepts and adapt easily allows me to thrive in dynamic work settings. I approach tasks with diligence and am known for my independent thinking and persistence in finding creative yet logical solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Old Navy
02.2023 - 06.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and/or checked store system for merchandise at other sites.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
TJ Maxx
02.2022 - 06.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor's degree - Business Administration And Management
Kennesaw State University
1000 Chastain Rd NW, Kennesaw, GA 3014405-2028
Skills
- Time Management
- Microsoft
- Merchandising
- Customer service/engagement
- Leadership
- Adobe
- Cash register operation
- Stock replenishment
- Problem-solving
- Conflict resolution
- Teamwork
Certification
Driver's License, 05/01/22, 03/31/26
Languages
Dutch
Native or Bilingual
Spanish
Limited Working
Timeline
Retail Sales Associate
Old Navy
02.2023 - 06.2024
Sales Associate
TJ Maxx
02.2022 - 06.2022
Bachelor's degree - Business Administration And Management
Kennesaw State University
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