Summary
Overview
Work History
Skills
Languages
Websites
Timeline
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Xue Mu

West Covina

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

Pet Groomer

Love Pet grooming
San gabriel, california
01.2025 - Current
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.

Professional Pet Groomer

pet paw grooming
City Of Industry
04.2022 - 11.2024
  • Organized supplies needed prior to beginning grooming services.
  • Monitored pets closely while they were being groomed to ensure safety at all times.
  • Inspected animals for signs of illness or injury prior to grooming process.
  • Assisted with grooming tasks such as bathing, brushing, and nail trimming.
  • Maintained a clean and safe work environment, following all safety protocols.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Walked and exercised dogs during owner absences.
  • Maintained inventory levels of products used throughout the day.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Communicated with clients regarding their pet's health and well-being.
  • Administered medications to animals.
  • Utilized clippers, scissors, combs and brushes during grooming sessions as necessary.
  • Conducted pre-grooming consultations with clients to discuss goals for the grooming session.
  • Cleaned up any messes made by the pets while they were being groomed.
  • Demonstrated knowledge of breed specific cuts and styles as requested by customer.
  • Delivered excellent service to pet owners to drive repeat business.
  • Maintained clean and orderly play yards, kennels and cages.
  • Ensured that all equipment used was properly sanitized after each use according to industry standards.

Skills

  • Attention to detail
  • Dependable and responsible
  • Teamwork and collaboration
  • PPE compliance
  • Multitasking Abilities
  • FLUENT IN CHINESE

Languages

Chinese (Mandarin)
Native/ Bilingual

Timeline

Pet Groomer

Love Pet grooming
01.2025 - Current

Professional Pet Groomer

pet paw grooming
04.2022 - 11.2024

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Xue Mu