XYLEEN G BISLIG
Imperial Beach,CA
Summary
Dynamic professional with proven leadership in financial management and event planning at Filipino American. Expert in budgeting and cash handling, successfully increased sales by 50% at MCCS Iwakuni. Adept at problem-solving and customer service, fostering strong connections through cultural events and community engagement. Proficient in Microsoft Excel and inventory management.
Overview
12
12
years of professional experience
Work History
BOOKING CLERK
WESTERN REGION DETENTION FACILITY
220 West C st, California
01.2025 - Current
- Collects, inspects, and inventories all personal property of incoming inmates. It requires familiarity with policies, procedures and practices established by the organization. The sensitive nature of the position requires the incumbent to exercise discretion and retain confidentiality of information obtained by discussions or recorded data.
- Adheres to all policies, procedures, and specific facility regulations including posted special orders and instructions.
- Assists with data entry and maintenance of computerized files.
- Collects, inspects and inventories all personal property of incoming inmates when they first arrive at the facility.
- Provides inmates with a receipt for all personal property stored for them, pursuant to facility policy.
- Maintains inmate personal property in a safe and secure manner until their release from custody.
- Develops and submits required reports relative to inmates’ stored property, as well as other reports as required.
- Prepares property for the release of inmates.
- Assists in the inmate release process as required.
- Responds to incoming telephone calls and takes messages in the absence of management personnel.
- Performs other duties as assigned.
TREASURER AND EVENT COORDINATOR
FILIPINO AMERICAN
IWAKUNI, JAPAN
01.2018 - 12.2019
- MANAGE AND OVERSEE THE FINANCES OF THE ORGANIZATION
- Audited and balanced funds raised through donations and fundraising activities to ensure financial integrity.
- Managed events and fundraising activities, including basketball league and friendship day, to enhance community engagement.
- Facilitated cultural exchange events connecting Filipinos and Americans through food and cultural activities to promote cross-cultural understanding.
OPERATIONAL ASSOCIATE (BIKE SHOP/ MARINE MART)
MCCS IWAKUNI
IWAKUNI
11.2016 - 12.2018
- Led department operations, overseeing 5-10 employees with minimal management support.
- Increase sales by 50% for BIKE SHOP and 20% Marine Mart.
- Increase inventory by 50% and 25% for Marine Mart.
- Planned and organized sales events.
- Managed keyholder responsibilities, including store openings and closings, error accounting, and discrepancy resolution.
- Assisted 30 customers daily in locating merchandise and provided recommendations that increased sales.
- In charge of setting up an area for new merchandise according to planogram.
SALE ASSOCIATE AND CASHIER
OLD NAVY
LYNNHAVEN, USA
07.2014 - 04.2016
- Greeted and engaged every customer, effectively promoting sales and current deals.
- Assisted 40-50 customers per shift, ensuring high levels of service.
- Maintained and organized sales floor, enhancing customer experience and supporting sales.
- Flawlessly processed returns and exchanges from customers.
- Trained new employees on the sales floor and cash handling.
- Help with replenishing the store to make sure we have all the inventory out on the floor.
AUTOPORT-CLERK
NAVYEXCHANGE 32NDSTREET
- Prepare service work orders for vehicles. Determines estimated cost according to the official price list, issues parts and accessories to mechanics. Counsels’ customers on automotive service needs and resolves patron service questions and complaints.
- Assigns work orders to appropriate technical associates for action (i.e. tire/battery, brake, electrical work, etc.).
- Maintains appointment schedules and ensures availability of parts and service technicians at the time of scheduled repair work.
- May sell automotive parts, supplies and accessories. Assists customers and provides product information.
- Prepares Special Purchase Order Worksheets for automotive parts based on work order requirements and customer special orders. Notifies the customer upon receipt of parts/accessories.
- Loads and unloads merchandise from delivery vehicles; examines merchandise for damage or pilferage. Verifies type and quantity of merchandise received; notifies supervisor of discrepancies and/or deficiencies.
- Keeps the stockroom area clean and orderly.
- Assembles merchandise according to requests from the main or location automotive retail store. Unpacks and stocks counters and/or shelves in accordance with established instructions and procedures. Price stamp merchandise as necessary. Participates in conducting periodic inventories.
- Operate a cash register according to established cash control procedures. Responsible for own cash fund. Completes daily cash reports and ensures proper balance.
- Train new associates on operation of the cash register as well as proper procedure and protocol relative to the Automotive Center. Resolve customer complaints and problems and refer more complicated issues/complaints to the supervisor. Assist in preparing work schedules. Maintains payroll and productivity records as required.
- Exercises tact, good manners and courtesy when serving and assisting customers. Responds to patron inquiries and assists patrons in prompt and friendly manner.
Education
Some College (No Degree) - Associate of Science
San Diego Mesa College
San Diego, CASkills
- LEADERSHIP
- CUSTOMER SERVICE
- POS SYSTEM
- CASH HANDLING
- MERCHANDISING
- INVENTORY
- MANAGEMENT
- REPLENISHING MERCHANDISE
- SCHEDULING
- SALES
- TIME MANAGEMENT
- ACCOUNTING
- BUDGETING
- PROBLEM SOLVING
- EVENT PLANNING
- MICROSOFT EXCEL
- MICROSOFT WORD
- MICROSOFT OUTLOOK
- MEDICAL CODING USING CPT AND ICD-10
Volunteer Experience
Treasurer and Event Coordinator, Filipino American, Iwakuni, Japan, 01/01/18, 12/31/19, Helps connect Filipinos and Americans through food and culture., Manage and oversee the finances of the organization., Trusted with auditing and balancing money donated and fundraised., In charge of many events and fundraising such as basketball league and friendship day.
Timeline
BOOKING CLERK
WESTERN REGION DETENTION FACILITY
01.2025 - Current
TREASURER AND EVENT COORDINATOR
FILIPINO AMERICAN
01.2018 - 12.2019
OPERATIONAL ASSOCIATE (BIKE SHOP/ MARINE MART)
MCCS IWAKUNI
11.2016 - 12.2018
SALE ASSOCIATE AND CASHIER
OLD NAVY
07.2014 - 04.2016
AUTOPORT-CLERK
NAVYEXCHANGE 32NDSTREET
Some College (No Degree) - Associate of Science
San Diego Mesa College