Xytlali Reynaga Iniguez
Tucson,AZ
Summary
Personable and energetic employee committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Arizona Vascular Specialists
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Shift Leader
Panda Express
01.2023 - 01.2024
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Direct Support Professional
Rise Services
08.2021 - 09.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
Team Member
McDonald's Restaurant
11.2018 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
Medical Assisting
Pima Medical Institute
Tucson, AZ01.2024
High School Diploma -
Eastpointe High School
Tucson, AZ05.2022
Skills
- Time Management
- Listening Skills
- Problem-solving skills
- Scheduling
- Verbal and written communication
- Office Organization
Certification
Medical Assistant Certificate
Basic Life Support/ CPR Certified
Languages
Spanish
Native or Bilingual
Additional Information
Fingerprint Clearance Card
Timeline
Front Desk Receptionist
Arizona Vascular Specialists
01.2024 - Current
Shift Leader
Panda Express
01.2023 - 01.2024
Direct Support Professional
Rise Services
08.2021 - 09.2021
Team Member
McDonald's Restaurant
11.2018 - 08.2021
Medical Assisting
Pima Medical Institute
High School Diploma -
Eastpointe High School
Medical Assistant Certificate
Basic Life Support/ CPR Certified
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