Reliable and highly organized professional with a versatile background in healthcare and education. Proven leadership, communication, and multitasking skills, with experience managing responsibilities independently while supporting team operations with accuracy, professionalism, and a strong commitment to patient satisfaction and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Optometric Technician Level II
America's Best Eyecare and Eyewear
Mansfield, OH
06.2024 - 12.2025
Assisted in patient intake by collecting medical history and ensuring accurate data entry.
Performed preliminary vision tests using automated equipment, ensuring accurate results for optometrists.
Educated patients on contact lens care and proper usage to enhance compliance and satisfaction.
Maintained cleanliness and organization of examination rooms, facilitating efficient workflow for the team.
Scheduled appointments and managed patient records through electronic health record systems, optimizing office operations.
Provided training to new staff members on clinic protocols and equipment usage, fostering a knowledgeable team environment.
Supported operational efficiency by floating between optician and receptionist positions, enhancing team collaboration.
Handling insurance
HIPPA training
EHR training
Childcare Assistant Teacher
Mansfield First Assembly of God
Mansfield, OH
01.2024 - 06.2024
Assisted in developing and implementing age-appropriate lesson plans.
Fostered a nurturing environment that encouraged children's social, emotional, and cognitive development.
Supported classroom management by maintaining discipline and ensuring safety protocols were followed.
Collaborated with lead teachers to assess student progress and adapt activities as needed.
Hostess/Server
Texas Roadhouse
Mansfield, OH
11.2019 - 05.2023
Welcomed guests and maintained organized waiting area to enhance customer experience.
Managed reservation systems to optimize seating efficiency during peak hours.
Collaborated with kitchen and service staff to ensure timely table turnover.
Trained new staff on host duties and customer service standards for consistency.