Carisma Lewis
Little Falls,NJ
Summary
I am a senior at Montclair State University graduating in May 2026. I have experience in healthcare, customer service, and entrepreneurship. I previously worked as an optometric technician at America’s Best Contacts and Eyeglasses where I assisted with patient care, diagnostic testing, and clinic operations. I am also the owner of Lewis Legacy LLC, where I manage business operations, logistics, and client relationships. Through my experiences I have developed strong leadership, communication, and problem solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optometric Technician
Americas Best Eyeglasses And Contacts
Wayne, NJ
09.2024 - 09.2026
- Managed daily clinic functions to ensure efficient operations and guided new technicians in implementing best practices.
- Conducted comprehensive diagnostic assessments utilizing FDT, OCT, and retinal imaging to enhance patient care.
- Coordinated virtual and in-person appointment management to enhance operational efficiency.
- Managed 50+ patients daily while maintaining high standards of care and efficiency
- Ensured precision in medical recordkeeping through effective use of EHR systems to support patient care.
- Train staff on equipment usage and patient interaction
- Supported optometrist in conducting eye exams, fitting contact lenses, and preparing treatment plans.
- Certified Optometric Technician I & II
Sales Associate
Macys Credit And Customer Service
Wayne, NJ
03.2022 - 02.2023
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Maintained knowledge of promotions and sales to effectively communicate benefits to customers.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Trained new associates on customer service protocols and operational procedures, promoting team cohesion.
- Managed returns, exchanges and refunds in accordance with store policy
- Coordinated treatment plans and provided support for more than 60 patients each day, enhancing overall patient satisfaction.
Assistant Manager
Sankofa Construction
Plainfield, NJ
01.2020 - 02.2022
- Coordinated project schedules, ensuring timely completion of construction tasks and adherence to deadlines.
- Assisted in budget management, monitoring expenditures to maintain financial efficiency on projects.
- Trained new staff in safety protocols and operational procedures to promote a safe working environment.
- Assisted in developing and implementing process improvements to support workflow efficiency across various teams. Communicated with over 40 customers daily to address their needs.
Education
Bachelor of Science - Buisness Adminastration
Montclair State University
Montclair, NJ05-2026
Skills
- Visual field testing
- Appointment scheduling
- Diagnostic imaging
- Retinal photography
- HIPAA compliance
- Medical record management
- Optical dispensing
- Optometric equipment operation
- Insurance verification
- Pre-testing procedures
- OSHA regulations
- Teamwork
- Teamwork and collaboration
Certification
● Certified Optometric Technician I
● Certified Optometric Technician II
● Bloomberg Certified
Timeline
Optometric Technician
Americas Best Eyeglasses And Contacts
09.2024 - 09.2026
Sales Associate
Macys Credit And Customer Service
03.2022 - 02.2023
Assistant Manager
Sankofa Construction
01.2020 - 02.2022
Bachelor of Science - Buisness Adminastration
Montclair State University
optometric tech certifaction 1 &2
I hold both Certified Optometric Technician I and Certified Optometric Technician II certifications. Through these certifications I gained advanced training in patient pre testing, diagnostic imaging, visual field testing, and assisting optometrists during eye exams. I am experienced with equipment such as OCT, retinal imaging, and visual field testing. These certifications demonstrate my ability to provide high quality patient care, maintain accurate medical records, and support efficient clinic operations.