Xzavier Thomas
Stillwater,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty. As well as driven to meet any requirements and objectives that I am given. Fast learner and a good team player.
Overview
3
3
years of professional experience
Work History
Server
Shindigs Bar & Grill
Winfield, Kansas
12.2023 - 05.2024
- Checked on guests during meals to ensure satisfaction with each course.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Assisted guests with making food and beverage selections.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Crew Leader
Panera Bread
Midwest City, OK
11.2020 - 06.2022
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Directed a crew of 5-10 members in daily operations.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
Education
Associate of Applied Science - Engineering (Pre-Engineering)
Northeastern Oklahoma A&M College
Miami, OK12-2024
High School Diploma -
Carl Albert High School
Oklahoma City, OK05-2022
Some College (No Degree) - Mechanical Engineering
Oklahoma State University
Stillwater, OKSkills
- Guest Engagement
- Table Bussing
- Table Setting
- Safe Food Handling
- Food Running
- Quality Control
- Supply Restocking
- Exceptional customer service
- Cash Handling
- Strong Work Ethic
- Digital technology
- Customer Service
- Sanitation
- Food presentation
- Food handling
- Frying
- Grilling
- Dish preparation
- Portion Control
- Food Storage
- Cooking techniques
Affiliations
- Sports
- student-athlete
- Chess
- Videogames
Accomplishments
- National Honor Society (Highschool)
- Associates in pre-engineering
- Football scholarship for the past two years
Timeline
Server
Shindigs Bar & Grill
12.2023 - 05.2024
Crew Leader
Panera Bread
11.2020 - 06.2022
Associate of Applied Science - Engineering (Pre-Engineering)
Northeastern Oklahoma A&M College
High School Diploma -
Carl Albert High School
Some College (No Degree) - Mechanical Engineering
Oklahoma State University
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