- Graphic Design
- Music
Xzavier Trotta
Summary
Motivated sales professional with progressive sales and marketing experience. Known for delivering results and possessing an energetic approach. Excels in building strong interpersonal connections and effective communication. Recognized for productivity, hard work, and consistent performance in achieving target sales goals and exceeding customer service expectations.
Overview
7
7
years of professional experience
Work History
Dispensary Associate
Trulieve
05.2024 - Current
- Provide exceptional customer service to customers, guests, and coworkers
- Answering people's questions on different strains, ways to consume cannabis, and tools (e.g., pipe, vaporizer)
- Maintaining knowledge consistent with the current research on which products may help specific ailments (e.g., chronic pain, anxiety)
- Ensuring the floor is stocked and maintaining awareness of the inventory
Server/Cashier
La Brasa
02.2023 - 04.2024
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all tables and silverware were placed neatly and everything was tidy and clean at all times
- Assisted customers with sales transactions accurately and efficiently
Dog Groomer
Scenthound
01.2023 - 02.2024
- Washed animals with specialized shampoo and conditioning formulas, including medical formulas such as anti-tick shampoo, to ensure clean, healthy coats
- Gave dog owners advice on coat care, grooming procedures and nutritional information to help facilitate coat maintenance at home
- Dried hair using standardized salon processes and prepared hair for styling treatments
- Assisted main grooming personnel with tasks such as disinfecting grooming tools
- Managed grooming diary and made appointments with pet owners as needed
- Managed animal care and kept animal enclosures free of contaminants to foster healthy environments and animal wellbeing
- Disinfected crates as needed
Installer
Screen Builders Inc
02.2023 - 10.2023
- Installation of Aluminum Screen Enclosures which includes
- Pool Enclosures
- Patio and Deck Enclosures
- Porch and Lanai Enclosures
- Screened-In Sunrooms
- Screening panels with Screen Mesh
- Full removal of built enclosures
- Enclosure repairs
Cashier and Salesperson
Circle K
10.2022 - 12.2022
- Maintain store in neat and organized fashion
- Observe cars at gas pumps and ensure theft attempts are documented
- Upsell customers on drink and snack items
- Dispense lottery tickets and low-value winnings
- Restocked shelves and requested new merchandise
- Assisted with gas pump operations
Crew Member
Dunkin Donuts
10.2022 - 11.2022
- Provide excellent guest satisfaction, service speed, and product quality
- Previous experience working in a cafe or quick service restaurant preferred
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests' needs and exceed their expectations
- Works well in a team environment
Dog Walker
NY Tails - Dog Walker
02.2021 - 10.2022
- Fed animals twice daily and refilled water dishes frequently with fresh supply
- Developed long-term relationships with clients and bonded with animals
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and oriented confrontations with other problematic dogs
- Scheduled dog walking services and collected payments from pet owners
- Pet Babysitting
Sales Associate
TJ Maxx
07.2018 - 03.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Built and maintained relationships with peers and upper management to drive team success
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers
Education
Associate's Degree - Design
Hostos Community College
Bronx, NYHigh School Diploma - Environmental
Pathways to Graduation
Bronx, NYSkills
- Exceptional customer service
- Strong work ethic
- Animal handling expertise
- Listening skills
- Guest engagement
- Networking
Interests
Timeline
Dispensary Associate
Trulieve
05.2024 - Current
Server/Cashier
La Brasa
02.2023 - 04.2024
Installer
Screen Builders Inc
02.2023 - 10.2023
Dog Groomer
Scenthound
01.2023 - 02.2024
Cashier and Salesperson
Circle K
10.2022 - 12.2022
Crew Member
Dunkin Donuts
10.2022 - 11.2022
Dog Walker
NY Tails - Dog Walker
02.2021 - 10.2022
Sales Associate
TJ Maxx
07.2018 - 03.2020
High School Diploma - Environmental
Pathways to Graduation
Associate's Degree - Design
Hostos Community College
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