Summary
Overview
Work History
Education
Skills
Timeline
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Y Bui

Winnetka,CA

Summary

Proven leader with a track record of enhancing customer experiences at restaurant through expert POS system operation and exceptional customer service skills. Spearheaded group events at Park West Rehabilitation Center, significantly boosting resident social interaction. Fluent in Vietnamese and English, demonstrating unparalleled flexibility and adaptability in fast-paced environments.

Overview

Work History

Restaurant Server

Jasmine Thai Cuisine

Hostess

  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Work closely with others to achieve team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Cashier

  • Responsible for keeping checks and manage order transactions
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Order Packer

  • Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
  • Trained new employees on proper packing and labeling techniques
  • Followed packing guidelines and improved order accuracy

Volunteer Activity Assistant

Park West Rehabilitation Center
  • Updated facility schedule and related records
  • Boosted social interaction among residents through the organization of group events and outings.
  • Helps residents participate in activities with basic and advanced mobility support
  • Scheduled movies, entertainment, and other special events.

Education

Associate of Science - Biology

Pierce College
Woodland Hills, CA

High School Diploma -

Grover Cleveland Charter High School
Reseda, CA
06.2023

Skills

  • Customer Service Skills
  • Safe Food Handling
  • POS System Operation
  • Activity Planning
  • Vietnamese Proficiency
  • Flexibility
  • English Proficiency
  • Leadership Qualities

Timeline

Restaurant Server

Jasmine Thai Cuisine

Volunteer Activity Assistant

Park West Rehabilitation Center

Associate of Science - Biology

Pierce College

High School Diploma -

Grover Cleveland Charter High School
Y Bui