Summary
Overview
Work History
Education
Languages
Timeline
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Yousuf Khan

Sacramento,CA

Summary

Results-driven sales professional with a strong background in customer service, sales, healthcare, and technology repair. Proven track record of maintaining high conversion rates and exceeding sales targets. Adept at identifying customer needs and personalizing sales experiences to enhance satisfaction and drive revenue growth. Excellent communicator with a commitment to delivering exceptional service and achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Apple Technician

Volt Workforce Solutions
09.2024 - Current
  • Resolved hardware and software issues for improved device performance and functionality.
  • Exhibited strong attention to detail when repairing delicate components such as screens or internal circuits.
  • Implemented data backup strategies before initiating any repair work, safeguarding customer information from potential losses or corruption incidents.
  • Maintained a clean and organized workspace, adhering to safety guidelines at all times.
  • Conducted diagnostic tests to identify and address technical problems accurately and efficiently.

Phototherapy Technician

Mismo Dermatology
12.2022 - 10.2024
  • Administered phototherapy treatments to patients, ensuring adherence to prescribed protocols and patient safety standards
  • Identified and leveraged opportunities to upsell additional phototherapy and related services to healthcare facilities, driving revenue growth and fostering client relationships
  • Collaborated with healthcare professionals to monitor patient progress and adjust treatment plans, highlighting teamwork and adaptability
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Treated upwards of 65 patients per day at 10 different locations.

Sales Representative

Metro by T-Mobile
04.2023 - 09.2024
  • Maintained ~60% walk-in sales conversion rate, leading the company during my time there
  • Explored customer needs to personalize sales experiences for hundreds of customers a day
  • Awarded employee of the quarter multiple times based on sales metrics and customer satisfaction goals
  • Right-fit customers into the correct phone, mobile technology, and rate plan packages

Line Cook

Chipotle Mexican Grill
11.2021 - 12.2022
  • Demonstrated exceptional customer service and multitasking skills by efficiently handling high-volume orders and ensuring customer satisfaction
  • Maintained strict adherence to food safety and quality standards, contributing to a consistent and positive dining experience
  • Utilized effective communication and problem-solving skills to resolve customer issues promptly, enhancing overall customer experience

Education

Bachelor of Science - Computer Science

Sacramento State
Sacramento, CA
02-2026

High School Diploma -

Al Arqam College Preparatory
Sacramento, CA
06.2021

Languages

Arabic
Native or Bilingual
Urdu
Limited Working

Timeline

Apple Technician

Volt Workforce Solutions
09.2024 - Current

Sales Representative

Metro by T-Mobile
04.2023 - 09.2024

Phototherapy Technician

Mismo Dermatology
12.2022 - 10.2024

Line Cook

Chipotle Mexican Grill
11.2021 - 12.2022

High School Diploma -

Al Arqam College Preparatory

Bachelor of Science - Computer Science

Sacramento State

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