Yaakov Galvez
Crystal Lake,IL
Overview
5
5
years of professional experience
Work History
Custodian
Community District 300
Algonquin, Illinois
06.2022 - Current
- Operated cleaning equipment and tools to ensure thorough surface sanitation.
- Addressed maintenance requests and communicated issues to maintain facility standards.
- Trained new custodial staff on proper cleaning techniques and safety protocols.
- Collaborated with staff to ensure a safe and hygienic environment for students.
- Checked inventory for required supplies and organized lists for timely procurement of cleaning products.
- Notified managers of repair needs or additions to building operating systems.
Retail Associate / Produce Department
Jewel-Osco
Algonquin, Illinois
08.2021 - 06.2022
- Engaged customers by offering assistance in locating items and suggesting merchandise, fostering a welcoming environment.
- Guided customers in selecting products and addressing inquiries to enhance shopping experience.
- Provided information on current promotions and resolved customer issues in line with store policies to maintain satisfaction.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Maintained cleanliness and organization of sales floor.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted with special projects such as reorganizing the store layout or launching new products.
Education
Associate of Arts - Networking
Elgin Community College
Elgin, IL05-2025
Skills
- Customer service
- Problem resolution
- Employee training
- Technical support
- Safety compliance
- Facility maintenance
- Equipment handling
- Inventory management
- Resource management
- Time management
- Task efficiency
- Workflow organization
- Problem-solving abilities
- Colleague collaboration
- Collaboration skills
- Instructional communication
Timeline
Custodian
Community District 300
06.2022 - Current
Retail Associate / Produce Department
Jewel-Osco
08.2021 - 06.2022
Associate of Arts - Networking
Elgin Community College