Supervising Manager
Alcaldia De Caracas (transporte)
2012 - 2022
- Led daily operations, ensuring timely and efficient transportation services throughout Caracas.
- Coordinated logistics and scheduling to optimize routes and reduce delays in service delivery.
- Supervised team performance, providing training and mentorship to enhance staff capabilities.
- Implemented process improvements that increased operational efficiency within the transportation department.
- Monitored compliance with safety regulations and policies, fostering a culture of safety among personnel.
- Analyzed service metrics to identify trends and develop strategies for enhanced customer satisfaction.
- Collaborated with city officials to align transportation initiatives with urban development plans.
- Developed training programs focused on skill enhancement and operational best practices for staff members.