Yachelle Cornet

• Managed patient check-in and check-out processes efficiently.
• EPIC super user
• Scheduled appointments using electronic health record systems.
• Assisted patients with inquiries regarding services and procedures.
• Maintained accurate patient records and updated information routinely.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Checked patient insurance, demographic, and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Handled incoming calls, directing them to appropriate departments promptly.
• Collaborated with medical staff to streamline office operations.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Supported office staff and operational requirements with administrative tasks.
• Adhered to strict HIPAA guidelines to protect patient privacy.

• Coordinated scheduling for multiple departments, ensuring efficient use of resources and timely communication.
• Worked closely with Medical Director.
• Managed daily correspondence, prioritizing urgent requests and streamlining workflow processes.
• Hired as a temp through Medix Staffing Solutions.
• Developed and maintained filing systems, enhancing document retrieval efficiency by 30%.
• Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

• Documented patient encounters accurately, ensuring comprehensive medical records for healthcare providers.
• Assisted physicians with real-time charting during patient examinations and consultations.
• Managed electronic health record systems to streamline data entry and retrieval processes (Athena EMR System)
• Hired as a temp through Medix Staffing Solutions.
• Collaborated with medical staff to improve documentation practices and enhance patient care quality.
• Reviewed medical histories and prepared summaries for physician reference before appointments.
• Developed standard operating procedures for efficient workflow management in fast-paced clinical settings.
• Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
• Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
• Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
• Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
• Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.

• 2 days pre-verification of insurance for patients.

• Locating active insurance for patients through Trizetto.

• Ensuring patients have the right ACO plans/insurance plans accepted by health center.

• EPIC Super User

• verifying coverage through provider portals for commercial plans.

• enrolling patients in proper insurance plan taken by Lowell Community Health Center.