Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Loshua Ramirez Garcia

Mesquite,TX

Summary

Bilingual with superior sales and marketing skills. Highly effective in working with peers, sales associates and upper management alike. Accomplished Store Manager with more than fifteen years working in the retail sector. Determined and passionate with excellent capabilities in building strong and successful teams and creating a positive working environment. Retail professional with extensive knowledge. Friendly and enthusiastic. Highly successful at upselling and promoting new products. Experienced with overseeing restaurant unit operations and leading diverse teams. Utilizes strategic planning and resource management to enhance productivity and efficiency. Track record of implementing process improvements and fostering supportive team culture. Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

12
12
years of professional experience

Work History

Unit Manager

Waffle House Restaurant
Forney, TX
10.2025 - Current
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Implemented efficiency improvements in kitchen workflows, enhancing team productivity.
  • Monitored inventory levels, conducting regular stock audits to minimize waste and optimize supply chain management.
  • Developed schedules for staff, balancing labor costs with operational needs to ensure optimal service levels.
  • Resolved customer complaints swiftly, improving overall guest satisfaction ratings through effective communication.
  • Coordinated with management to develop promotional strategies that increased foot traffic during peak hours.
  • Analyzed sales data to identify trends and inform menu adjustments that align with customer preferences.
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
  • Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.

General Manager

Burger King
Irving, TX
02.2025 - 10.2025

Customer Service Supervisor

Southwest Airlines, SWA
Dallas, TX
02.2023 - 01.2025

Customer Service Agent

Piedmont Airlines
Albany, NY
05.2021 - 02.2023

Store Manager

Dollar Tree Stores
Clifton Park, NY
01.2019 - 08.2022

Assistant Store Manager

Walmart
Hudson , NY
11.2013 - 12.2018

Education

Associate of Arts - Culinary Art

Schenectady County Community College
Scotia, NY
2012

High School Diploma -

Antonio Sarierra Egoscue
Carolina PR
2008

Skills

  • Bilingual, speak English and Spanish fluently
  • Customer service
  • Merchandising and display
  • Sales and marketing
  • Business development and planning
  • Inventory management
  • Staff management
  • Operations
  • Mentoring and coaching
  • Staff scheduling
  • Oral and written communication
  • Order processing
  • Relationship building and management
  • Sales

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Unit Manager

Waffle House Restaurant
10.2025 - Current

General Manager

Burger King
02.2025 - 10.2025

Customer Service Supervisor

Southwest Airlines, SWA
02.2023 - 01.2025

Customer Service Agent

Piedmont Airlines
05.2021 - 02.2023

Store Manager

Dollar Tree Stores
01.2019 - 08.2022

Assistant Store Manager

Walmart
11.2013 - 12.2018

Associate of Arts - Culinary Art

Schenectady County Community College

High School Diploma -

Antonio Sarierra Egoscue
Loshua Ramirez Garcia