Summary
Overview
Work History
Education
Skills
Timeline
Army National Guard
Generic

Yadeshi Grumbein

Sioux Falls,SD

Summary

Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

Avera Medical Group
Sioux Falls, SD
08.2024 - Current
  • Managed patient inquiries and provided accurate information regarding services and scheduling.
  • Coordinated patient appointments efficiently, optimizing clinic flow and reducing wait times.
  • Collaborated with healthcare providers to address patient needs and resolve issues promptly.

Phlebotomist

Avera McKennan Hospital
Sioux Falls, SD
05.2021 - 08.2024
  • Collected blood samples efficiently using venipuncture and capillary techniques.
  • Ensured adherence to safety protocols and infection control measures during specimen collection.
  • Maintained accurate patient records and documentation throughout phlebotomy procedures.
  • Collaborated with healthcare professionals to coordinate patient care and sample processing.

Home Health Aide

Giving Hearts
Stanley, ND
06.2019 - 05.2021
  • Assisted clients with daily living activities and maintained a clean, safe environment.
  • Supported clients with mobility and personal care tasks to enhance comfort and independence.
  • Monitored client health status and reported changes to healthcare professionals promptly.
  • Collaborated with families to provide emotional support and address individual needs effectively.

Education

Certificate - CHW

Southeast Technical Institute
Sioux Falls, SD
12.2025

High School Diploma -

Kiona Benton City High School
Benton City, WA
06.2018

Skills

Customer service

HIPAA compliance

Insurance verification

Insurance verifying

Timeline

Patient Service Representative

Avera Medical Group
08.2024 - Current

Phlebotomist

Avera McKennan Hospital
05.2021 - 08.2024

Home Health Aide

Giving Hearts
06.2019 - 05.2021

Certificate - CHW

Southeast Technical Institute

High School Diploma -

Kiona Benton City High School

Army National Guard

I am serving as member of Army National Guard.

Certified supply specialist

Yadeshi Grumbein