Yadhira Angel
Dallas,TX
Summary
Experienced retail professional with over 4 years of leadership and customer service experience. Proven ability to manage teams, handle multiple tasks efficiently, and deliver exceptional service. Bilingual, adaptable, and currently pursuing a Bachelor’s in Nursing, demonstrating strong commitment to learning and personal growth.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
Dallas Tx
05.2022 - 11.2025
- Advised clients on skincare routines and product selections to enhance their beauty regimen.
- Executed in-depth product demonstrations, showcasing features and benefits to drive customer engagement.
- Cultivated strong client relationships through personalized consultations, ensuring repeat business and loyalty.
- Implemented customer feedback mechanisms to refine service quality and enhance the overall shopping experience.
Lead Cashier
Ulta
Mesquite, TX
05.2021 - 05.2022
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
- Collaborated with management to develop strategies for increasing store revenue through promotions.
Education
High School Diploma -
Bryan Adams High School
Dallas,TxAssociate of Science - Nursing
Dallas College
Dallas, Texas, TXSkills
Customer service
Organization and multitasking
Cash handling
Team collaboration
Retail experience
Client relationship building
Accomplishments
- Recognized for patience, professionalism, and ability to resolve customer issues effectively.
- Bilingual in English and Spanish, enhancing communication with diverse clients.
- Strong multitasking, time management, and leadership skills.
- Quick learner, adaptable to new software and virtual tools for remote work.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Sephora
05.2022 - 11.2025
Lead Cashier
Ulta
05.2021 - 05.2022
High School Diploma -
Bryan Adams High School
Associate of Science - Nursing
Dallas College