Yadianys L Figueroa Montañez
Hatfield
Summary
Dedicated professional with strong communication and bilingual skills. Experienced in enhancing customer satisfaction through effective teamwork and adherence to quality standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tower Health Medical Group Cardiology - Limerick
Pottstown
04.2026 - Current
- Maintained accurate electronic health records for patient information.
- Coordinated communication between patients and healthcare providers seamlessly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Cleaned and maintained medical equipment following procedures and standards.
Café Utility Machine Operator
Clemens Food Group
Hayfield
07.2025 - Current
- Ensured cleanliness and organization of the café environment to enhance customer experience.
- Assisted in food preparation and beverage service, adhering to health and safety regulations.
Machine Operator
Clemens Food Group
Hatfield
05.2024 - 07.2025
- Engaged in continuous training to stay updated on new machinery and technology advancements.
- Operated and maintained various machinery to ensure optimal performance and safety.
- Monitored production processes and made adjustments as necessary to meet quality standards.
Yadee jewelry store
Lead manager
Guayama
08.2021 - 12.2022
- Developed and implemented sales strategies to increase monthly revenue.
- Trained new staff on customer service protocols and sales techniques.
- Resolved customer complaints and inquiries to improve satisfaction.
- Executed marketing campaigns to promote new jewelry collections.
- Monitored store performance metrics and adjusted strategies accordingly.
- Maintained a clean and organized store environment to enhance customer experience.
- Engaged with customers to identify their needs and provide tailored recommendations.
- Provided leadership and support to team members during peak sales periods.
Education
medical assistant -
stepful
Hatfield, United States 01.2026 - 04.2026
High School Diploma -
Rafael lópez landron
Guayama, Puerto RicoSkills
- Good communication
- Bilingual
- fast learning
- Medical assistant
- cpr Certified
- Customer service
- Medical terminology
- Patient care
Certification
- CPR & AED certification
Hobbies and Interests
I like learning new skills.
Languages
Spanish, Native
English
Timeline
Medical Assistant
Tower Health Medical Group Cardiology - Limerick
04.2026 - Current
medical assistant -
stepful
01.2026 - 04.2026
Café Utility Machine Operator
Clemens Food Group
07.2025 - Current
Machine Operator
Clemens Food Group
05.2024 - 07.2025
Yadee jewelry store
Lead manager
08.2021 - 12.2022
High School Diploma -
Rafael lópez landron