Yadira Arellan
Coolidge,Arizona
Summary
Highly motivated and committed college student with ambition to get into the healthcare field. Looking forward to expand own knowledge about healthcare and help patients with my skills. Attended Phlebotomy course at Central Arizona College and attended clinics for three weeks at banner hospital.
Competent Phlebotomy Technician with experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead
Dairy Queen
Coolidge, Arizona
03.2021 - 11.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Continuously checked products for quality assurance according to strict guidelines.
- Counted money in drawers at beginning and end of each shift
- Answered product questions using knowledge of sales and store promotions
- Managed over 50 customer transactions per day.
Phlebotomist Trainee
Banner Hospital
Casagrande , Arizona
06.2022 - 08.2022
- Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
- Drew blood from veins by syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Obtained blood specimens by performing venipunctures and hand sticks about 16 times per day.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to patients, handled challenging situations with ease.
Head Waitress
Sushi Gon
Coolidge, AZ
11.2021 - 03.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed food resources, memorized orders and coordinated customer service.
- Greeted new customers, discussed specials and took drink orders.
- Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
- Managed over 50 calls and orders per day.
Education
Associate of Arts - Medical Field
Central Arizona College
Coolidge, AZ2024
Phlebotomy - Phlebotomy
Central Arizona College
Coolidge, AZ06.2022
High School Diploma -
Coolidge High School
Coolidge, AZ05.2021
-Patient Care Technician -Direct Care Worker -
CAVIT
Coolidge, AZ05.2021
Skills
- Bilingual
- Cool Under Pressure
- Problem Solving
- Multitasking and Prioritization
- Building Customer Trust and Loyalty
- Understanding Customer/ patients Needs
Accomplishments
- Patient Care Technician certified
- Direct Care Worker training and certification
Certification
- Patient Care Technician
- direct Care Worker Training - 2019-2021
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist Trainee
Banner Hospital
06.2022 - 08.2022
Head Waitress
Sushi Gon
11.2021 - 03.2022
Team Lead
Dairy Queen
03.2021 - 11.2022
Associate of Arts - Medical Field
Central Arizona College
Phlebotomy - Phlebotomy
Central Arizona College
High School Diploma -
Coolidge High School
-Patient Care Technician -Direct Care Worker -
CAVIT