Yadira Castrejon

• Patient Care

- grooming/dressing

- bathing/hygiene

- vital signs

- clean patient rooms

- track food and water intake

- charting

• Assisted other CNA's

• Provided menus and answered questions about menu items and specials.
• Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
• Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
• Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
• Managed reservations, waitlists, and special requests for large parties.
• Greeted customers and escorted them to their tables.
• Restocked condiments, silverware, napkins, tablecloths. as needed.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Handled cash register