YADIRA CHAVEZ
Sullivan City,TX
Summary
I am highly motivated, determined and responsible. I hold customer service and general sales skills, plus years of experience with database information systems. Through my career journey I have gained skills in sales for retail plus customer support skills in public and private education programs which all have been key to enrich my skills.
Overview
5
5
years of professional experience
Work History
Enrollment Agent
K12
06.2022 - Current
- Bilingual Enrollment agent for public school
- Bilingual Enrollment agent for private school
- Bilingual Re-Registration training
GIS Coordinator
SWSC
Mission, Texas
11.2019 - 11.2021
- Deployed mobile mapping technology solutions for field operations.
- Managed the conversion of legacy data into digital formats compatible with current GIS software programs.
- Edited and enhanced on-demand GIS data to meet diverse project requirements.
- Created database and submitted images to enable ease of use and quick accessibility in locating requested images.
- Assisted users in formulating GIS requirements and educated on implications of alternatives.
- Created detailed reports based on observations from performing spatial analysis.
- Created customized maps, reports, and other documents using GIS software tools.
- Conducted research on new GIS technologies and services to improve efficiency and accuracy of existing systems.
- Implemented processes to ensure quality control of all GIS data sets.
- Developed GIS databases and data models for use in geospatial analyses.
- Reviewed and corrected existing digital cartographic data.
- Provided technical support for GIS users including training and troubleshooting.
- Used GIS technology, equipment or systems to produce data layers, maps, tables and reports.
- Maintained current knowledge of the latest trends in geographic information science through research, reading periodicals, attending workshops and seminars.
- Developed user interfaces that allow non-technical staff members access to geographical information systems.
- Made recommendations regarding GIS software upgrades.
- Analyzed drawings for accuracy and completeness according to established drafting standards.
- Received and reviewed details from design professionals to determine precise measurements for drawing preparation.
Education
Bachelor's degree - Computer Information Systems
South Texas College
McAllen, TX05.2012
Associate's degree - Computer Aided Drafting Design (CADD)
South Texas College
McAllen, TX05.2008
Associate's degree - Geographic Information Systems
South Texas College
McAllen, TX01.2008
Skills
- Bilingual communication
- Customer service
- Problem solving
- Data entry
- Reliability
- Customer engagement
- Technical support
- GIS mapping
- Database management
- Mobile mapping
- AutoCAD drafting
- GIS software
- AutoCAD proficiency
- MS office
Languages
- English, fluent, read & write
- Spanish, fluent, read & write
Introduction
I am highly motivated, determined and responsible. I hold customer service and general sales skills plus 8 years of experience with database information systems. Through my career journey I have gained skills in sales for retail plus customer support skills in public and private education programs which all have been key to enrich my skills.
Timeline
Enrollment Agent
K12
06.2022 - Current
GIS Coordinator
SWSC
11.2019 - 11.2021
Bachelor's degree - Computer Information Systems
South Texas College
Associate's degree - Computer Aided Drafting Design (CADD)
South Texas College
Associate's degree - Geographic Information Systems
South Texas College