Gara Rogers
Ridley Park,PA
Summary
Proven problem-solver and communicator, adept at managing high-risk situations and ensuring safety, as demonstrated at Correctional Services. Skilled in maintaining detailed records and conducting financial screenings at Identogo. Excelled in teamwork and collaboration, significantly reducing contraband instances through vigilant monitoring and thorough searches.
Overview
20
20
years of professional experience
Work History
Enrollment Agent
Identogo
01.2017 - Current
- Maintained detailed and accurate records between multiple databases and programs.
- Investigated issues and created solutions for new customers.
- Conducted financial screening and documentation gathering for clients to determine qualification for payment programs.
- Input accurate payment details and managed reports in [Software].
Armed Security Officer
Comcast Technology Solutions
03.2012 - 01.2017
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Correctional Officer
Correctional Services
04.2006 - 01.2010
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC09.2024
Skills
- Goal-Oriented
- Exceptional communication
- Teamwork and Collaboration
- Problem-Solving
Timeline
Enrollment Agent
Identogo
01.2017 - Current
Armed Security Officer
Comcast Technology Solutions
03.2012 - 01.2017
Correctional Officer
Correctional Services
04.2006 - 01.2010
Bachelor of Science - Criminal Justice
Strayer University