Waltneshia Bryant
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Results-driven professional provides customers with tailored solutions to meet needs. Agile individual with excellent communication and customer service skills.
Currently working towards building a career in Forensics but open to gaining valuable work/life experience for the time being.
Overview
6
6
years of professional experience
Work History
Enrollment Agent
IDEMIA Identity & Security
Austin, TX
05.2023 - 01.2024
- Conduct federal background checks for the state of Texas.
- Handled important SPI (Sensitive Personal Information) daily and worked closely with guests.
- Contracted with the DPS to capture fingerprints for background clearance.
- Maintained detailed and accurate records between multiple databases and programs.
Front Desk Lead
EXTENDED STAY AMERICA
Austin, TX
02.2023 - 05.2023
- Manage employees time cards, scheduling shifts for the team.
- Conducting surveillance over the entire property, ensuring all guests are safe and handled.
- Assign rooms, assigning housekeepers, managing rosters.
- Managed high call volume, efficiently addressing guest concerns and providing accurate information regarding reservations, rates, and services.
Line Cook/Prep Cook
Fat Shack
San Marcos, TX
02.2022 - 02.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Cashier/Customer Service
Chick-fil-A
Austin, TX
07.2018 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor's degree - Criminal Justice
Texas State University
San Marcos, TXCurrent
Associate's degree - Multidisciplinary
Austin Community College District
Austin, TX05.2021
Skills
- Goal-Oriented
- Exceptional communication
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Critical Thinking
- Organizational Skills
- Adaptability and Flexibility
- Decision-Making
- Data Entry
- Client Relations
Timeline
Enrollment Agent
IDEMIA Identity & Security
05.2023 - 01.2024
Front Desk Lead
EXTENDED STAY AMERICA
02.2023 - 05.2023
Line Cook/Prep Cook
Fat Shack
02.2022 - 02.2023
Cashier/Customer Service
Chick-fil-A
07.2018 - 12.2022
Bachelor's degree - Criminal Justice
Texas State University
Associate's degree - Multidisciplinary
Austin Community College District