Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yadira Dowling

Wyandotte,MI

Summary

Dynamic and dedicated professional with a strong background in customer service and food service, honed at Silver Shores Banquet Hall. Proven ability to enhance guest satisfaction through effective problem-solving and teamwork. Punctual and reliable, with a flexible schedule, I excel in event setup and maintaining high standards of presentation.

Overview

6
6
years of professional experience

Work History

Banquet Server

Silver Shores Banquet Hall
Wyandotte, MI
10.2024 - Current
  • Provided exceptional customer service during events, ensuring guest satisfaction and engagement.
  • Set up and arranged banquet tables according to event specifications and client requests.
  • Assisted in serving food and beverages, maintaining high standards of presentation and quality.
  • Collaborated with kitchen staff to coordinate meal timing and special dietary requirements.

Customer Advocate Specialist

Target
Woodhaven
10.2024 - 04.2026
  • Assisted customers with inquiries, ensuring prompt and accurate information delivery.
  • Resolved customer complaints, enhancing satisfaction through effective problem-solving techniques.
  • Collaborated with team members to streamline service processes, improving overall efficiency.
  • Supported training initiatives for new staff, fostering a knowledgeable and skilled workforce.

Cashier

Dollar Tree
Southgate, MI
04.2020 - 10.2024
  • Processed customer transactions efficiently at point of sale.
  • Maintained accurate cash register and balanced drawers.
  • Provided exceptional customer service, resolving issues promptly.
  • Assisted in inventory management and restocking shelves.

Education

High School Diploma -

Miami Senior High School
Miami
06-1997

Skills

Strong teamwork

Time management

Customer service

Food service

Customer service focus

Adaptive problem solving

Clearing tables efficiently

Event setup and breakdown

Punctual and reliable

Flexible schedule

Languages

Spanish
Native or Bilingual

Timeline

Banquet Server

Silver Shores Banquet Hall
10.2024 - Current

Customer Advocate Specialist

Target
10.2024 - 04.2026

Cashier

Dollar Tree
04.2020 - 10.2024

High School Diploma -

Miami Senior High School
Yadira Dowling