Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yadira Herrera-Cruzes

Monroe,NC

Summary

Dynamic and bilingual team player with a proven track record at Mecatos Bakery & Cafe, where I enhanced team efficiency and customer satisfaction through exceptional service and cash register skills. Mastered multitasking and fostered a collaborative environment, significantly contributing to the workplace's positive atmosphere and operational goals.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment and conduct tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in future role.

Work History

Front Team Member

Mecatos Bakery & Cafe
12.2024 - 02.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

Associate - Criminal Justice

South Piedmont Community College
Monroe, NC

Diploma - High School

Monroe High School
Monroe, NC
06.2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Clear communication
  • Attention to detail
  • Cash handling
  • Flexible schedule
  • Organizing work stations
  • FLUENT IN English & Spanish
  • Multitasking
  • Excellent communication
  • Reliability

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Team Member

Mecatos Bakery & Cafe
12.2024 - 02.2025

Associate - Criminal Justice

South Piedmont Community College

Diploma - High School

Monroe High School
Yadira Herrera-Cruzes