Driven professional with extensive experience in customer service and passenger assistance, notably with Diverse Facility Solutions. Excelled in roles requiring exceptional communication skills and proficiency in Adobe Photoshop and Microsoft Office Suite. Bilingual in English and Spanish, adept at enhancing passenger experiences and streamlining operations. Demonstrated ability to improve service delivery by implementing efficient processes.
Responsible for greeting all passengers with positive attitudes, checking all boarding passes for "TSA Precheck".
Responsible for assisting with passengers in the wheelchair lane.
Responsible for making general announcement at mezzanine.
Responsible for helping in the event of any "passenger overflow" in the overflow areas.
Transport passengers throughout the airport terminals
Helped carried or loaded luggage's.
Escort passengers through security.
Used adobe photoshop to create posters for classroom decorations .
Created custom clothing items with computerized sewing machines
Conducted inventory of products in school store.