Yadira Martinez

Drives sales by assisting customers with product selection, sizing and purchases while ensuring a positive shopping experience

Process payments , deposits, and credit card applications with accuracy and efficiency.

Train and mentor new hires, building a high-performing sales team.

Provide leadership on the sales floor, support decision making and team success.

Strengthen customer relationships through personalized service, resulting in repeated business and improved customer satisfaction.

Manage customer inquiries in person and over the phone, delivering professional and timely support.

Support store operations by assisting with inventory, merchandising and floor set planning.

Guided customers in selecting phones and service plans that best meet their needs.

Operated cash register and processed transactions accurately.

Delivered strong customer service by answering questions in store and over the phone.

Built lasting relationships with customers to drive loyalty and sales.

Supported process improvements by identifying opportunities to streamline store procedures.