YADIRA RODRIGUEZ

• Developed relationships with community partners to provide additional support services for students struggling with regular school attendance.
• Enhanced communication with parents about attendance issues, resulting in increased parental involvement and support.
• Assisted in the implementation of incentive programs to encourage improved student attendance rates.
• Reduced instances of miscommunication by diligently updating parent contact information.
• Facilitated meetings with parents, students, and staff to address individual attendance concerns, creating personalized action plans for improvement.
• Ensured accurate reporting by verifying teacher-submitted absence reports regularly.
• Improved attendance rates by monitoring student absences and implementing effective intervention strategies.
• Conducted regular audits of attendance records, ensuring accuracy and compliance with district policies.
• Maintained accurate records of all absences, truancy issues, and disciplinary actions.
• Called parents and guardians to inquire about late or truant students.
• Accessed and used computer software applications to update and maintain records.
• Input daily attendance information into office database for 150 student school.

• Prepared clearly written and formatted documents and reports.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Increased customer service success rates by quickly resolving issues.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.

• Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.
• Streamlined salon operations for increased efficiency by implementing new appointment scheduling system.
• Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Cross-sold and up-sold new haircare products, increasing earnings 60 % per month.
• Organized promotions to boost Paul Mitchell sales, achieving 120% growth in revenues.

Conducts one on one appointments for a caseload of over 500 students per semester, with a focus on academic and personal support, and the creation of academic plans.

• Aids students with an initial adjustment to university academic life and interprets University policies and requirements
• Co-Facilitates Orientation sessions for incoming first-year students, educating students about programs and connecting them with faculty.
• Presents to groups about academic programs for individual interests through events such as Open House, and Educator Scholars Interview Day.
• Refers students as needed to other student support offices such as Education Abroad Advising, Honors Advising, Counseling Services, and the Career Center.
• Collaborates with School districts team to conduct Clinical Teacher placement.
• Coordinates and facilitates Post-Orientation Sessions for incoming first-year students to attend for any additional questions/concerns, allowing them to further connect with staff and OEPA Peers.
• Developed Educator Program which created a system that connects all incoming educators students with Advising, and assisted them to create a one-on-one academic plan.
• First-Year Educator students; this included creating individual graduation study plans for each student and providing students with verification letters for their scholarship requirements.
• Mentors newer advisors to help them grow professionally.
• Supervision of the OEPA advising team alongside the Support Team. This includes hiring, training, mentoring, and quality control of about 20 student workers.
• Implemented data-driven strategies for improved testing outcomes, analyzing trends and identifying areas for improvement.
• Recorded inspection and test results on data sheets.
• Developed guidelines for ethical conduct during exams, promoting an environment of integrity within the testing center community.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Supported student physical, mental, and social development using classroom games and activities.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

• Provided support during classes, group lessons, and classroom activities.
• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
• Prepared instructional materials for group and one-on-one use to comply with established curriculum.
• Monitored student classroom and outdoors activities to promote student safety.
• Facilitated smooth transitions between activities throughout the school day by implementing structured routines.
• Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
• Graded and evaluated student assignments, papers, and course work.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Participated in parent teacher conference to discuss developments of students and increase support.
• Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Regularly met with enrolled students to confirm success and identify problem areas.
• Reviewed and discussed new students' academic credentials, interests, and educational goals.
• Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
• Educated students on college admissions process and scholarship requirements.