Yadira Rodriguez-Diaz
Bonita,CA
Summary
Punctual and honest cashier/manager with solid background in a restaurant environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
Work History
Cashier/Manager on Duty
Los Panchos Mexican Grill & Bar
10.2020 - Current
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
BBA - Marketing
San Diego State University
San Diego, CA05.2026
High School Diploma -
Mater Dei Catholic High School
Chula Vista, CA06.2022
Skills
- Departmental Procedures
- Providing Feedback
- Safety Issues Monitoring
- Merchandising
- Team Leadership
- New Hire Training
- Order Taking
- Money Handling
Accomplishments
- Supervised team of 10 staff members.
- Achieved effective and thorough work ethic through effectively helping with my employers and supervisors.
- Received employee of the month twice.
Languages
Spanish
Full Professional
Timeline
Cashier/Manager on Duty
Los Panchos Mexican Grill & Bar
10.2020 - Current
BBA - Marketing
San Diego State University
High School Diploma -
Mater Dei Catholic High School
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