Yadira Servin
Chicago,IL
Summary
Dynamic leader with proven expertise in staff management and customer service honed at McDonald’s. Excelled in maintaining a professional environment, enhancing team performance through effective coaching, and ensuring customer satisfaction. Skilled in time management and team leadership, achieving significant improvements in operational efficiency.
Overview
9
9
years of professional experience
Work History
Manager
McDonald’s
09.2015 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Lic. J. Jesus Gonzalez Gallo
Jal. , Mexico Skills
- Customer service
- Time management
- Team leadership
- Decision-making
- Staff management
- Task delegation
- Coaching and mentoring
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald’s
09.2015 - Current
Lic. J. Jesus Gonzalez Gallo
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