YAELLY FARGAS
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Healthcare professional known for high standards and impactful results. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Loyal Sources
06.2024 - Current
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Certified Nursing Assistant
Shiftmed
03.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Phlebotomy Technician
Quest Diagnostics
11.2021 - 05.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
Certified Phlebotomy Technician
Bio References Laboratories
01.2019 - 03.2020
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Certified Nursing Assistant
Westminster Baldwin Park
08.2015 - 03.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Medical Assistant
Florida Technical College
12900 Challenger Pkwy, Orlando, FL 3282612-2017
Certified Phlebotomy Technician
Professional Academy of Health
1350 E Vine St, Kissimmee, FL 3474406-2011
Certified Nurse Assistant
Professional Academy of Health
1350 E Vine St, Kissimmee, Fl 3474406-2011
Electrocardiograph Aide
Professional Academy of Health
1350 E Vine St, Kissimmee Fl 3474406-2011
Secretary
M B T I College
03-1996
High School Diploma -
Dr. Jose M. Lazaro
C284 Ave. El Comandante, Carolina, Puerto Rico 00905-1990
Skills
- Venipuncture
- Data Entry
- Geriatric phlebotomy
- Quality assurance practices
- Medical terminology
- Pediatric phlebotomy
- EMR recordkeeping
Accomplishments
- Collaborated with team in the development of any project
Certification
- PT - Phlebotomy Technician
- Certified Nurse Assistant
- Medical Assistant Training
Spanish
Atraves de estas lineas le dejo saber a mi empleador, mi conocimiento en el idioma espanol. soy original de un pais Hispano y es mi idioma original, donde atraves de mi conociento en el hablar y escribir el idioma, podre alcanzar un mayor desempeno en la agencia, pues debido al alto volumen de hispanos que se encuentran en esta region, es fundamental para aportar este conociento a la compania.
Gracias
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Certified Phlebotomy Technician
Loyal Sources
06.2024 - Current
Certified Nursing Assistant
Shiftmed
03.2023 - Current
Certified Phlebotomy Technician
Quest Diagnostics
11.2021 - 05.2024
Certified Phlebotomy Technician
Bio References Laboratories
01.2019 - 03.2020
Certified Nursing Assistant
Westminster Baldwin Park
08.2015 - 03.2019
Medical Assistant
Florida Technical College
Certified Phlebotomy Technician
Professional Academy of Health
Certified Nurse Assistant
Professional Academy of Health
Electrocardiograph Aide
Professional Academy of Health
Secretary
M B T I College
High School Diploma -
Dr. Jose M. Lazaro
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