YAFET CRESPO
Lewisville,TX
Summary
A highly motivated and enthusiastic individual with a passion for health and fitness. As a Performance Coach, I seek to leverage my strong communication skills and love of physical activity to inspire and educate students.
Eager to learn and committed to creating a fun and inclusive learning environment that promotes physical literacy, teamwork, and lifelong wellness. I am excited to bring my energy and dedication to a school community and embark on a rewarding career in education.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Agent
American Airlines
Dallas, TX
03.2022 - Current
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Managed a high volume of inbound and outbound flights a day.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Assisted in creating an effective onboarding program for new employees.
- Assisted in developing training plans for new hires and existing employees.
- Trained employees on new software with minimal frustration and training friction.
Aviation Ordnance Technician
United States Marine Corps
Twentynine Palms, CA
02.2015 - 02.2019
- As a Sergeant and Quality Assurance Safety Observer, I oversaw the operations of 32 warehouses and the accurate inventory control of the materials received and stored in said locations.
- Trained and guided 67 military members on how to inventory, inspect, evaluate, and maintain accountability of warehouse materials and organization, raising its inventory accuracy to 98.6%
- Provided tech support on-site to new team members and operations equipment
- Properly prepared packages for outbound shipments following all directives and safety guidelines given by the DOT
- Led one-on-one and small group meetings with superiors to discuss plans and logistics behind operations
- Supported Chief Operating Officer with daily operational functions
- Supervised 50 team members and accounted for over 3,000 transactions for ordnance assets for the continuous support of 20 Integrated exercises valued at $10 million in military items.
- Success confirmed with Commendation Awards.
Teacher's Aide Volunteer
Horace Mann Elementary School
Catano, PR
09.2008 - 12.2008
- Assisted teachers with classroom activities and lesson plans.
- Provided additional support to students who needed extra help with assignments or projects.
- Supported teachers in managing student behavior issues that arise during class time.
- Organized student records, documents, and other paperwork.
- Worked with individuals or groups of students to reinforce concepts taught in class.
- Monitored student progress and provided feedback to teachers on individual performance.
Education
Some College (No Degree) - Business Administration And Management
Strayer University
Dallas, TXSome College (No Degree) - Aviation Science Management
Inter American University Of PR
Bayamon, PRHigh School Diploma -
Colegio Beato Carlos M. Rodríguez
Skills
- Exceptional Interpersonal skills
- Bilingual (English & Spanish)
- Leadership skills
- Punctual and Dependable
- Teamwork
- Curriculum Implementation
- Student Engagement
- Group Instruction
Certification
Certified Forklift Operator, with 4 years of experience.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- President's Honor List for excellent academic performance.
- Honorable Discharge from the US Marine Corps.
References
References available upon request.
Timeline
Customer Service Agent
American Airlines
03.2022 - Current
Aviation Ordnance Technician
United States Marine Corps
02.2015 - 02.2019
Teacher's Aide Volunteer
Horace Mann Elementary School
09.2008 - 12.2008
Some College (No Degree) - Business Administration And Management
Strayer University
Some College (No Degree) - Aviation Science Management
Inter American University Of PR
High School Diploma -
Colegio Beato Carlos M. Rodríguez
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