Summary
Overview
Work History
Education
Skills
Areas Of Focus
Languages
Timeline
Generic

Yafiz Salman

Wantagh

Summary

Dynamic professional with a proven track record at CDPAP, excelling in patient assessment and medication management. Recognized for delivering exceptional customer service and developing innovative instructional strategies. Adept at fostering team collaboration and enhancing care plan adherence, ensuring optimal patient outcomes and satisfaction.

Overview

7
7
years of professional experience

Work History

Home Health Caregiver

CDPAP
Wantagh
07.2023 - Current
  • Provided personal care and support to patient with daily living activities.
  • Assisted patient in medication management and adherence to care plans.
  • Monitored patient health conditions and reported changes to healthcare professionals.
  • Assessed the physical condition of patient on an ongoing basis, including reporting any changes in health status to the supervisor.
  • Demonstrated compassion and respect for all patients while maintaining professional boundaries at all times.

Rideshare Driver

Uber/Amazon
Wantagh
02.2023 - Current
  • Navigated city routes efficiently to ensure timely passenger pickups.
  • Adapted to changing regulations and policies within the rideshare industry.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Delivered or picked up mail and packages for customers or employees.

Online English/Mathematics Instructor

Sunflower Tutorial English Medium School
Khulna
01.2020 - 12.2022
  • Hired as a full-time visiting teacher, instructing academic subjects like English and Mathematics to physical and online classrooms of up to 50 students.
  • Developed innovative approaches that were held as the model standard for meeting district goals in technology integration across the curriculum, experiential learning, literacy and diversity areas.
  • Graded term papers, Served on school committees and taskforces focused on curriculum development, textbook reviews, fundraising efforts for students from poor families.
  • Earned praises for the quality of classroom teaching, lesson plans and instructional materials used in teaching middle school level English and Mathematics.

Customer Sales Liason Associate

Avis Budget Group
Jamaica
01.2019 - 01.2020

Maximized revenue growth through use of proven sales methods and tactful closing techniques.

  • Advanced customer experiences by deploying top customer service and communication strengths and connecting them with ideal solutions.
  • Supported optimal revenue growth by securing consumer satisfaction, reaching an 85% in personal survey scores.
  • Served as a reliable source of information by reviewing and explaining complex contracts with clients.
  • Maintained pristine documentation and records of contracts, rental agreements, and client information.
  • Upheld contract terms, tracked customers’ return dates, notified them of overdue rentals, and booked extensions.

Education

Bachelor of Science - Economics

The City University of New York (CUNY)- The College of Staten Island
New York
08-2018

Skills

  • Personal care
  • Medication management
  • Patient assessment
  • Health monitoring
  • Care plan adherence
  • Customer service
  • Curriculum development
  • Instructional design
  • Time management
  • Team collaboration
  • Behavioral management

Areas Of Focus

  • Operations Analysis
  • Strategic Planning
  • Business Development
  • Account Management
  • Portfolio Management
  • Customer Service / Retention
  • Data Analysis
  • Growth-Planning
  • Opening / Closing Accounts
  • Automobile Industry
  • Construction industry
  • Team Collaboration

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Professional

Timeline

Home Health Caregiver

CDPAP
07.2023 - Current

Rideshare Driver

Uber/Amazon
02.2023 - Current

Online English/Mathematics Instructor

Sunflower Tutorial English Medium School
01.2020 - 12.2022

Customer Sales Liason Associate

Avis Budget Group
01.2019 - 01.2020

Bachelor of Science - Economics

The City University of New York (CUNY)- The College of Staten Island