Yahaira Moore

Manage emergency department operations, triage patients, and support provider with patient care.

• Monitor high-risk pregnant women by reviewing charts on a daily basis ensuring patient compliance with treatment plan.
• Drove client retention and increased revenue by driving effective customer relationship management protocols.
• Send high-risk pregnant women to maternal fetal medicine specialists as ordered by physicians.
• Prepare for weekly meeting with providers over high-risk patients and their plan of care.

• Facilitated daily patient interaction between family and hospital staff.
• Build strong work relationship between hospital staff and physicians.
• Developed and maintained quality patient care systems and standards, including the development of protocol and standards.
• Communicated with patients and their family to coordinate care and present the plan of care.
• Collaborated with multidisciplinary staff to improve patient care and best outcome.
• Maintain patient records ensuring compliance with HIPAA.
• Ensuring excellent patient care by evaluating patient plan of care and response.
• Maintain proper staffing on every shift for appropriate and safe patient care.

Collaborated with different disciplines to provide best patient care.

Reviewed treatment plans according to individual patient needs.

Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals.

Collaborated with multidisciplinary healthcare teams to develop and adapt individualized plans of care to achieve patient care and recovery goals.

Educated patients and caregivers on diagnoses, chronic disease management and wound management.

Developed care plans and coordinated care, in collaboration with patients, caregivers and primary care physicians.

Interfaced with patients to establish their individual needs and advocated for treatments and therapies in alignment with personal beliefs.

Monitored patient health to diagnose issues and stabilize them .Oversaw patient admission and discharge processes.

Administered medications orally, rectally, intramuscular, subcutaneously and via IV therapy.

Educated patients and caregivers on diagnoses, chronic disease management and wound management.

Monitored multiple databases to keep track of all company inventory, provided great customer service to the Lanier county customers.

Delivered excellent customer service to the military community by educating them in financial management and debt consolidation.

Monitored a team of sales associates in the delivery of customer service to the military community.