Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Yahaira Tinajero

Des Plaines,IL

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. An organized and motivated individual, eager to use skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Host

Long horn Stake House
Des Plaines, IL
09.2023 - 06.2024
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Provided excellent customer service by anticipating customer needs.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.

Cashier

Chic-Fil-A
Des Plaines, IL
08.2022 - 05.2023
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Maine West
Des Plaines, IL
05-2025

Skills

  • Adaptable to change
  • Effective Time Management
  • Foreign language skills
  • Team player mentality
  • Professional Appearance
  • Strong interpersonal skills
  • Customer Service
  • Detail Oriented
  • Event Planning
  • Phone Etiquette
  • Multitasking

Languages

Spanish
Professional

Affiliations

  • Track & field, sport with great team collaboration
  • outdoor activities such as hiking
  • volunteering work & fundraising

References

References available upon request.

Timeline

Host

Long horn Stake House
09.2023 - 06.2024

Cashier

Chic-Fil-A
08.2022 - 05.2023

High School Diploma -

Maine West

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Yahaira Tinajero