Yahimi Mackay
53 North 10th Street, Stroudsburg,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level and all position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Banquet Server
Shawnee Golf Resort
100 Shawnee Inn, Delaware, PA
03.2023 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Set up banquet tables and chairs based on event requirements.
- Handled food and beverage orders for up to 50-200 guests, delivering prompt and friendly service.
Bartender/Cook's Assistant/Hotel Housekeeper
Fairbridge Inn & Suites
1220 West Main Street, Pa
01.2020 - 02.2023
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Driver Sales Representative
POM Wonderful LLC.
1166 Manhattan Ave, Brooklyn NY
09.2015 - 12.2019
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Represented wide range of products and brands.
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Education
High School Diploma -
Thomas Jefferson High School,
Brooklyn06.2012
Timeline
Banquet Server
Shawnee Golf Resort
03.2023 - Current
Bartender/Cook's Assistant/Hotel Housekeeper
Fairbridge Inn & Suites
01.2020 - 02.2023
Driver Sales Representative
POM Wonderful LLC.
09.2015 - 12.2019
High School Diploma -
Thomas Jefferson High School,