Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic
Yahir  Mendoza

Yahir Mendoza

South Gate ,CA

Summary

Dynamic and customer-focused professional with extensive experience at Sam's Club and JCPenney. Expert in product selection and inventory management, consistently achieving high satisfaction ratings. Known for patience and empathy, I excel in enhancing customer experiences and driving sales through effective communication and problem resolution.

Experienced with curating personalized shopping experiences to meet diverse client needs. Utilizes deep knowledge of online retail platforms to provide efficient and tailored product recommendations. Track record of building strong client relationships and ensuring high levels of satisfaction through excellent communication skills.

Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.

Overview

4
4
years of professional experience

Work History

Merchandisers/Online Personal Shopper

Sams Club
06.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Retail Sales Associate

Jcpennys
08.2021 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Arts - English

California State University, Fullerton
Fullerton, CA
05-2025

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales Proficiency
  • Product picking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Merchandisers/Online Personal Shopper

Sams Club
06.2024 - Current

Retail Sales Associate

Jcpennys
08.2021 - 06.2024

Bachelor of Arts - English

California State University, Fullerton
Yahir Mendoza